Re: Cancelling print job causes total crash

[Dov Isaacs <isaacs@xxxxxxxxx>]

We'd be very interested in knowing if anyone else has seen this, either.
I often cancel print jobs while spooling from within FrameMaker and
to-date have not seen this symptom. FrameMaker runs as a non-privileged
application and as such, cannot cause such a crash by itself. However,
the OS subsystems called upon when printing occurs ...

I assume from your description that the screen immediately went blank
without a BSOD (blue screen of death) message about a crash?

        - Dov


At 2/15/2002 03:41 AM, Jo Watkiss wrote:
>Scenario:  I start to print from Frame, then change my mind and click on
>Cancel.  This makes my computer crash (black screen, complete reboot). This
>is repeatable.
>
>I'm using Frame 6 on Win 2000.
>Does anybody else have this problem?  Is there a solution?
>
>TIA
>Jo Watkiss


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