Re: Windows 2000 font / character mapping problem

[Dov Isaacs <isaacs@xxxxxxxxx>]

Thomas,

Confirming your response as correct! I'll add to it that it also
applies to Windows XP. Furthermore, the solution now is to upgrade
to FrameMaker 7 since neither the 5.5.6 nor the 6.0 upgrades are
available anymore.

        - Dov


At 7/28/2002 03:00 AM, Thomas Michanek wrote:

>From: "Bill Cruise" <cruise@cfht.hawaii.edu>
>> I have been happily running Framemaker 5.5.3 on my Windows 2000 PC for
>> some years.  
>> I tried installing the same version of Framemaker on my new Dell laptop
>> The laptop has Windows 2000 which was installed by Dell. Same as the older PC.
>> My first clue was in the first document I took to the laptop.  All the
>> quotes were replaced by various foreign characters.  I took the file
>> back to the PC, and edited and printed it OK.
>> On the laptop the quote characters are wrong, as is everything 
>> from ASCII 130 up.
>
>The problems you describe are caused by a known problem running any version
>prior to 5.5.6 on Windows 2000. I'm very surprised that you claim to be
>running 5.5.3 on a Windows 2000 PC without problems. You have been lucky.
>I don't think there's any solution but to upgrade FM. All versions of FM
>5.5.x prior to 5.5.6 were plagued with bugs of varying severity.
>See the following email from Adobe's expert on these matters:
>
>Subject: Re: Odd characters display and print for quotes and apostrophes
>From: "Dov Isaacs" <isaacs@Adobe.COM>
>Date: Wed, 27 Dec 2000 16:35:14 -0800
>
>(1) Adobe does not support FrameMaker 5.5.3 under Windows 2000.
>In fact, one of the reasons for FrameMaker 5.5.6 was to fix problems
>of use of FrameMaker under Windows NT 4. One of the symptoms of 
>FrameMaker 5.5.3 under Windows NT 4 and Windows 2000 is flakiness
>in accessing certain non-ASCII characters, of which typographical
>quotes are included. The symptoms are worse under Windows 2000, though!
>
>(2) Your solution is to upgrade to either FrameMaker 5.5.6 or 6.0.
>I do not believe that Adobe offers the 5.5.6 upgrade anymore.
>
>
>- - - - - - - - - - - - - - - - - - - - - -
>Thomas Michanek, FrameMaker/UNIX/MIF expert


** To unsubscribe, send a message to majordomo@omsys.com **
** with "unsubscribe framers" (no quotes) in the body.   **