Re: Another Frame 7.1 Crashing Problem

[Dov Isaacs <isaacs@xxxxxxxxx>]

So have you emailed the error report and/or call Adobe Technical
Support YET?

        - Dov


At 7/26/2004 01:02 PM, Mark Osborne wrote:
>Speaking of FrameMaker crashing, I'm having my own
>"irregular termination" problems. My recently installed 7.1
>is crashing frequently. It's giving me error codes: 7104,
>6630366, 4751579. I'm running it under Windows 2000 on an HP
>Vectra. At least I'm able to get a few minutes of work done
>(usually) before the crash. It usually happens when I'm
>moving the scroll bar, particularly the horizontal one. I'd
>be interested to know if anyone has had this type of
>crashing problem.
>
>The actual text of the error message is
>
>   Internal error (code numbers). FrameMaker has detected a
>   serious problem and must quit.
>
>   A file named "C:\program
>   files\Adobe\framemaker7.1\Framelog_04.07.21_09.39.txt"
>   has been generated which contains information that may
>   help FrameMaker development improve the product for
>   future releases.
>
>   Please describe your recent actions and send this, along
>   with the generated file, to fmerror@xxxxxxxxxx Due to the
>   volume of feedback, we are unable to respond to technical
>   questions. For support, please refer to
>   www.adobe.com/support.


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