RE: 4.0 Problems w/Helvetica

[Dan Emory <danemory@xxxxxxxxxxxx>]

ABSO-BLOODY-LUTELY unbelievable that Adobe would make such a gaffe.
It looks like everyone must keep the 3.x Distiller, but presumably that
will deprive us of some 4.0 features. Does Adobe plan a fix for this silliness?
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
At 01:35 PM 4/14/99 -0700, dgaskill@ES.com wrote:
>Thanks for posting that, Tony.  I guess I'll just stick with Acrobat 3, as
>one of our standard fonts is Helvetica.  I'd bet Adobe is going to lose some
>sales over this issue.
>
>Dick Gaskill
>Technical Publications Manager
>Evans & Sutherland Graphics Corporation
>
>> ----------
>> From: 	Tony Koste[SMTP:tkoste@gte.net]
>> Reply To: 	Acrobat Talk
>> Sent: 	Wednesday, April 14, 1999 9:36 AM
>> To: 	AcrobatTalk
>> Subject: 	4.0 Problems w/Helvetica
>> 
>> After loading the 4.0 upgrade I encountered some very frustrating problems
>> trying to create distill PDFs from PageMaker and from MSWord97. The
>> document
>> originals are all in Helvetica font and the resulting PDF were formatted
>> correctly but illegible (to me) because they were converted to a font that
>> featured diacritical marks letter substitutions, case substitutions. It
>> was
>> very frustrating trying to figure out the problem. Adobe's tier one
>> support
>> tried to help but did not have the solution. Adobe's tier two support was
>> able to help and gave me the impression my report of the problem was among
>> the earliest.
>> 
>> It turns out Acrobat 4 distiller does not support the font Helvetica
>> because
>> of a licensing issue. Not only is Helvetica no longer a font that one
>> would
>> never have to embed in a PDF file, users cannot even force Acrobat to
>> embed
>> Helvetica. The solution is to not use Helvetica in an original that you
>> intend to make into a PDF file. (This is not good news in an organization
>> that has chosen Helvetica as it's standard font for its documentation.)
>> The
>> new Acrobat reader will still read PDFs that are of documents using
>> Helvetica even if the PDF does not have Helvetica imbedded, so apparently
>> the reader still stores the same base fonts--Helvetica among them.
>> 
>> I have changed my templates to Arial font and will proceed.
>> 
>> Tony Koste
>> 
>> 
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>
>
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     ====================
     | Nullius in Verba |
     ====================
Dan Emory, Dan Emory & Associates
FrameMaker/FrameMaker+SGML Document Design & Database Publishing
Voice/Fax: 949-722-8971 E-Mail: danemory@primenet.com
10044 Adams Ave. #208, Huntington Beach, CA 92646
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